“Thanks so much for having me. Not only has this been incredibly informative
but also an absolute blast.”

Kate 2018

Dear Sir / Madam,

May I introduce myself. My name is Patti Crowley and I am currently the Barraba Show Society’s Showgirl Coordinator. I have held this position for the past 10 years. I first met Adi Ritchie 3 years ago at a Group 13 meeting in Uralla where she was introducing her business “Manners by M’lAdi” to those present and explaining that she was developing an information program called Standout Showgirl.

Barraba Show Society has had 2 showgirls attend the Standout Showgirl Personal & Professional Development Workshop in the past 2 years and both have found the day to be very informative and beneficial in their quest to achieve in the showgirl competition and also on a personal level.

I also attended the day program as a coordinator. The day was run in a friendly and professional manner and was conveniently located closer to Barraba. The 1 day format cuts down on costs when compared to a 2 day course with the added expenses for accommodation and travel.

The day also provides a venue for our showgirls to meet each other and to be able to network as a group prior to Zone Judging.

If you would like to discuss this further with me I can be contacted on 67821795.

Yours Sincerely,

Patti Crowley
Barraba Showgirl Coordinator

Patti Crowley

“Polish Works conducted a staff training workshop for the retail staff of our
store. The training included all aspects of customer service and staff
relationships and was conducted in an extremely professional manner while
still maintaining an element of humour. The staff found the presentation
enjoyable and extremely beneficial and we have see flow on results in the way
the staff deal both with customers and their peers, as a result of this.
We would recommend the training offered by Polish Works to anyone wishing
to provide training for their staff in this area.”

Hicks’ Mitre 10

“Thank you very much for hosting a wonderful weekend, and inviting us all into
your home. It was a fantastic opportunity to meet the other showgirls and to
learn new skills, and I am thankful that I was able to take part. Looking forward
to seeing you at Zone in Armidale. Thank you again.”

Sophie – 2018

I have much pleasure in commending Adi Ritchie for the excellent staff development workshop she gave the team from our shop in Glen Innes on Tuesday 12th May.  Not only did the team of ten people enjoy this course but they have reported to us how much they have learned from it.  This report came from both our male and female team members, young and mature.

The course outline consisted of such topics as meal time etiquette, greater care with their speech when addressing our customers and each other and workplace courtesies and general do’s and don’ts. We have always stressed to our staff that they must have a courteous, helpful, cheerful manner with our customers and so it was good to learn ways of improving our service.  Adi made sure everyone felt like participating and gave us plenty of examples from her own experience.

Our staff participated in this course after being at work all day or in their own free time. Adi had such a nice way of telling us things so that we never felt belittled or stupid.
In fact all of us were so impressed by her presentation that we hope we can arrange for another course with her before long.  We recommend her to other groups.

Rebecca Davis